![]() Contact the Service Desk if you need assistance. If you have an older Mac that can’t be upgraded, please begin planning the replacement or decommissioning of the Mac.If neither macOS Big Sur nor Catalina appears in the upgrade section of the “Self Service” application, that Mac may not support upgrading.If you need assistance, please submit a Service Desk ticket to request an upgrade to macOS Big Sur (v11) or Catalina (v10.15).If you want to upgrade to a different version or upgrade at a time that is more convenient, you may do so by opening the “Self Service” application and selecting “macOS Big Sur” or “macOS Catalina 10.15” from the upgrade section.If your Mac is running macOS Mojave (v10.14), allow the upgrade process to proceed when you see the upgrade notification on your screen.By default, this automated upgrade will upgrade those Macs to Big Sur, except for machines that cannot support Big Sur, in which case they will be upgraded to Catalina.You will be allowed to defer the upgrade until 7 a.m. You will see upgrade notifications on your screen starting at 7 a.m. Also, older Macs would benefit if upgraded at least to macOS Sierra for which Apple still releases security patches. However, for users that need to run 32-bit apps on Mac, the best macOS is Mojave. If your Mac is running macOS Mojave (v10.14), you must upgrade it to macOS Big Sur (v11) or Catalina (v10.15) before Friday, Oct. The best Mac OS version is the one that your Mac is eligible to upgrade to.Users will be allowed to defer the upgrade until 7 a.m. 15, we will initiate the automated upgrade process on those centrally managed Macs currently running Mojave. ![]() To assist users with upgrading to a supported version, starting at 7 a.m. Fermilab-owned computers, by laboratory policy, must run vendor-supported operating systems to avoid security risks. 22, 2021, any Mac computer running macOS Mojave (v10.14) will be blocked from accessing the Fermilab network. When EOL occurs, macOS Mojave will no longer be supported by Apple and therefore will stop receiving security updates. MacOS Mojave v10.14 is approaching its end-of-life (EOL).
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